ASAMO FAQS

1.Q: How long does it take to see results?

A: With daily consistent use, most people notice improved lash resilience and reduced breakage in 2–4 weeks. Visible enhancements in length and fullness can be seen after 6–8 weeks of continuous application. Results vary by individual lash condition and usage frequency.

2.Q: Can I apply the serum to lash roots? Will it irritate eyes?

A: Gently apply the serum 1–2mm from lash roots. Our mild, non-irritating formula won’t cause discomfort with regular use. Avoid direct contact with eyelid mucosa. If it gets into eyes, rinse thoroughly with clean water.

3.Q: Is it okay to use with false lashes or extensions?

A: Yes. Focus application on your natural lashes and avoid the glued areas of false lashes/extensions. This nourishes your lashes without affecting the extensions’ durability.

4.Q: What’s the shelf life after opening? Do I need makeup remover to clean it?

A: Finish the serum within 3 months after opening to prevent ingredient oxidation. For light makeup days, cleanse with a mild facial cleanser or eye makeup remover. If you wear waterproof mascara, remove the mascara first before applying the serum.

5.Q: Will lashes go back to their original state after stopping use?

A: Eyelashes have a natural growth cycle. Newly grown lashes will revert to their original condition after discontinuing use, and improved lashes will shed naturally. To maintain results, use long-term or 2–3 times a week for maintenance.

6.Q: Is this serum suitable for sensitive skin or pregnant women?

A: Fragrance-, alcohol- and preservative-free, it’s safe for sensitive skin. Pregnant or breastfeeding women are advised to do a patch test on the inner wrist or behind the ear first. Use only if no redness or itching occurs.